Old Cumberland Co. Wholesale Terms & Conditions

Effective for 1 year from acceptance. Updated: May 1, 2025
We reserve the right to update these terms at any time without prior notice.


1. 🔐 Eligibility & Resale Certificates

A valid resale certificate is required for all Tennessee-based retailers.

For retailers outside Tennessee, no resale certificate is required at this time.

All wholesale accounts must be approved by Old Cumberland Co.


2. 📦 Order Minimums & Reordering

Initial Order Minimum: $100

Reorder Minimum: $50

Orders that do not meet these thresholds may be subject to cancellation or adjusted pricing.


3. 💵 Pricing & Payment

All wax melts are sold in 5-pack bundles for $15 (wholesale price).

Pricing applies across all collections unless otherwise noted.

Payment is due upon invoice receipt. Orders will not be fulfilled until payment is received.


4. 🏷️ Retail Pricing & Promotions

Suggested Retail Price (SRP): $6 per wax melt.

Retailers may not sell below SRP.

Sales & discounts may only be applied to:

Slow-moving individual scents

Seasonal collections during transition periods

Year-round collections (Core & Primitive) should not be placed on frequent or sitewide sales to maintain brand value.


5. 📦 Shipping

Shipping is charged at actual cost for orders under $300.

Orders of $300+ qualify for flat-rate shipping of $12.

Orders of $500+ will ship free and include a complimentary wax warmer.

We primarily ship via USPS or UPS Ground, depending on the best available rate.

Shipping charges will be added to your invoice unless otherwise stated.


6. 🎁 Samples & Gifts

Orders that include entire collections (Core, Primitive, or Seasonal) will receive 1–3 samples of each scent in the collection, based on the number of 5-packs ordered per scent.

Starter packs (like the Best Sellers Pack) include an extra sample pack for in-store testing.

Samples are provided for customer testing or promotional use and are not for resale.

Orders over $500 will receive a free warmer to use as a display/demo in your shop.


7. 💡 Warmer Policy

We encourage all retailers to carry or recommend warmers from Candle Warmers Etc.

If you choose not to carry warmers, please direct customers to Old Cumberland Co.’s website for recommended, tested options.


8. 🔁 Returns, Damages & Cancellations

We do not accept returns on wholesale orders unless the product arrives damaged.

Damage claims must be made within 5 business days of delivery.

Cancellations must be made prior to invoicing. After payment is received, cancellations are not permitted.


9. 📅 Contract Duration

These terms are valid for one year from acceptance.

Old Cumberland Co. reserves the right to revise or update these terms at any time.

Continued ordering implies acceptance of any updates.


10. 🕒 Production & Turnaround Time

All wholesale orders are made to order to ensure product freshness and quality.

Please allow up to 14 business days (M–F) for production and order fulfillment.

Wax melts require a minimum 7-day cure time for optimal fragrance throw and performance.

We will notify you when your order ships or if there are any production delays.

Return to Wholesale Page