🛍️ How to Place Your First (of Hopefully Many) Wholesale Orders with Old Cumberland Co.
We’re so excited to partner with you and help your shelves smell amazing. Ordering is simple, straightforward, and gives us a chance to chat one-on-one to make sure your first order is just right.
✉️ Step 1: Send Us an Email
To place your first order, email us directly at oldcumberlandco@gmail.com with your wholesale request.
Here’s what we need to get started:
Your Name
Your Business Name
The collection packs and/or individual scents you’d like to order
Quantity of each scent in packs (each pack = 5 melts)
💌 Email Format Example:
Subject: Wholesale Order
Hi! I’d like to place a wholesale order with Old Cumberland Co.
Name: Jane Doe
Business: Doe’s Home Goods
Order:
Best Sellers Pack x1
Blueberry Cobbler x2
Salted Caramel Latte x3
Thanks so much!
👉 Reminder: “x2” means you want 2 packs of 5 melts in that scent — not 2 individual melts.
🧾 Step 2: Review Your Invoice
Once we receive your order request, we’ll put together a custom invoice and email it back to you to review.
Double-check that everything looks correct
Shipping will be calculated based on order size
If you’re a Tennessee resident, don’t forget to send your resale certificate to receive tax-exempt status
💳 Step 3: Payment & Production
After your invoice is paid, we get straight to work.
All wholesale orders are made to order, so please allow up to 14 business days (Monday–Friday) for production and curing
Our wax melts require at least 7 days to cure for the best performance
Once production is complete, we’ll ship your order out and send tracking info your way!
🔒 Please note: Orders cannot be changed or cancelled after the invoice is paid. We start production right away, and these babies are made fresh just for you!
🖐 Questions?
We’re always here to help. If you’re not sure what to order, want help choosing scents, or just want to talk wax — send us an email or drop a message through the chat.